Upvise Licencing & Terms of Use

Owned by Lisa Robb
Jun 07, 2023
2 min read

Upvise users are intended to be assigned to an individual employee. Upvise User Accounts are not intended to be shared.

Sharing accounts across multiple users and devices introduces a number of risks and problems which we have highlighted below:

Data Security & Integrity:

·         Shared accounts significantly limit the ability to audit who was responsible for making changes in Data.

·         If Employees leave an organization and possess the shared account login details there is nothing stopping them logging in to the system after they have left and maliciously damaging important data.

·         Upvise employs advanced data synchronization technology to allow users to work online and offline easily. A lot of this integrity is based around the premise that individuals have their own user account. If there are many devices logged on with the same credentials there is a high risk of data corruption during data synchronization.

Minimising data corruption and faults: We strive to minimise any instances of data corruption and faults within the software. These issues can arise when multiple users share one account on multiple devices simultaneously, leading to potential data conflicts.

 

Provision of Services and Infrastructure:

·         Everyone expects to be able to use a mobile app such as Upvise and for it work seamlessly and without issue. There are significant costs involved in managing the Technical Infrastructure, Data Storage, Mobile applications and keeping abreast of the latest technology and security requirements. The costs for this are distributed across the user base as part of the user licence. The more users of the software the higher the demand on the technology and the services. If all users are not contributing to the costs of providing the technology, then the costs of the paying users would need to increase to offset the higher level of usage and the increased demands placed on the infrastructure, we do not want to see this happen.

·         In simple terms a single user might create 10mb of data in a day (Forms, Photo’s etc) If 20 users were doing the same thing and using the same login the data requirements have jumped up to 200mb which is a significantly different level of usage