Page Comparison

Solution:   

1. Find the supposed paid invoice in WebWB, take note of the invoice number.

2. Verify that the invoice is paid in Business Central.

   1. For Job Receipts

      1. Go to Customer Ledger Entries and locate the invoice by filtering External Document No using the invoice number

         

      2. Verify that the receipt is listed in the Applied Entries of the invoice. If receipt is listed and is not imported into WB, do are-sync of receipts** using the Posting Date as the Last Update Date. If there are no applied entries for the invoice, but there are receipts raised for the invoice, make sure to apply the receipt against invoice in BC.

         

         

   2. For Payments

      1. Go to Vendor Ledger Entries and locate the invoice by filtering External Document No using the invoice number.

         

      2. Verify that the payment is listed in the Applied Entries of the invoice. If payment is listed and is not imported into WB, do a re-sync** of payments using the Posting Date as the Last Update Date. If there are no applied entries for the invoice, but there are payments raised for the invoice, make sure to apply the payment against invoice in BC.