IN PROGRESS

Overview:

AP Voucher Credits are used for managing Suppliers' AP Credit Notes for the return of Incorrect or Oversupplied items, not delivered items or not supplied services, or even the return of items due to them not being to the required standard.

Once you have received a Credit Note from a supplier, it then has to be matched to the supplier's original AP Invoice.

Screen Guide:

This screen is divided into four sections: Header, Extension Columns, Tabs, and Buttons.

Header

If the document has been scanned, then most of the details on the header should be automatically populated. It is suggested that, if it is a supplier that has not been used before, or not used very frequently, you check that information was populated accurately.

Document Type must be Credit to process a Credit Note.
Credit No is a unique number given to this credit, generally with a modifier to the original AP Invoice number on an existing AP Voucher or a separate credit sequence. Maximum characters is 20.
Credit Date is the date that the credit is being actioned.
Comments can include notes regarding the credit circumstance or communication within the accounts department and approvers.
Supplier - choosing the supplier will filter the invoices available on Apply to AP Invoice.
GST Number will be automatically populated with the tax number on the Supplier’s details.
Payment Due - is populated based on the Payment Terms on the Supplier. If the Supplier does not have Payment terms set, it will be left empty. Note that a Payment Date is mandatory to be able to export an AP Credit to the financials, and the export will error if a date is missing. Payment Terms are imported from the financial system, so make sure to populate this on your suppliers' details on your Financial System and that updated information will be synced back to Workbench.
Reason contains custom flags for the voucher, such as On Hold, In Dispute, Security of Payment Act, etc. for increased ability to keep track of different states. The system administrator can add or modify reasons in Statuses under "Voucher Reasons."
Total Incl shows the total value of the voucher including tax.
Total Tax is the tax portion of the invoice value.
Total Excl is the value of the invoice excluding tax.
Workflow Type gives a list of all Workflow Types available for this voucher. This affects the approval flow of the voucher once you click Submit.

Extension Columns

Tabs:

Invoice Lines

Apply to AP Invoice - Choose which invoice this credit is meant to be applied toward. The invoice must be approved to appear in the list. Once selected either typing it in or selected from the AP Invoice search, use the Apply Filter button to populate the Invoice lines into this tab. The out link icon wil open the AP Invoice this Credit is being applied to, so you can validate the right one is being used. The AP Invoice will open in a new window on top of the current one.

This Voucher

Additional

Credit Lines:

Job may be entered via the 'autopicker' or searched for. The Jobs listed are restricted to those with a Profit Centre belonging to the Profit Centre Group of the logged in User.
A further restriction is that the Financial Company on the Profit Centre on the Job equates to that of the logged in User.
Activity includes all 'Purchase' and 'Stock' Type Activities that are included in the Job Activity Group, if present. Job Activity Groups are derived from Job Maintenance which cannot be edited here. If you cannot find what you are looking for, the group may need to be changed or is not allowed on this job. In the unlikely event that the Job Activity Group was not populated, all 'Purchase' and 'Stock' Type Activities will be listed.
Work Centre defaults to the one set up in the Activity Group activity, so long as it is allowed as a Work Centre on the chosen Job (this can be modified in Job Maintenance).
Quantity is the number of items being credited on this line.
Rate is the cost per item being credited on this line.
Values by default take the product of Rate x Quantity, then will apply the default GST amount and add them together in the inclusive column. The GST field should be changed to the appropriate tax category for each line. From time to time, there will be GST discrepancies due to differing rounding calculations from some suppliers. Fields can be manually changed when required.
Details should be a description of what is being credited should clarification be needed.
GST Type these are usually set up during system initialisation, but can be modified by the system administrator if needed.
Delete to delete an unwanted line, tick the delete field for each line then click "Save".

Buttons:

Report Text - Headers and Footers can be added through this dialogue.
Attachments - it is highly recommended to attach any supporting documentation, such as emails and a copy of the invoice, when entering AP credits. Attachments will never be deleted and will be necessary for approvers to check the data. Spreadsheets, quotes, and many other files can also be attached.
Delete is used to delete the entire AP Credit, not individual lines within. Approved credits cannot be deleted unless unapproved first, and updated credits can never be deleted.
Approve - if your user has a correct approval limit set, this approves the credit under your name. If you have assigned an approver in the General section, and your user has the ability to approve on behalf of others, this button will approve the invoice under that person's name.
Save will commit the data entered to the system. If data is missing or is incorrect, an error will be displayed in red and the document will not be saved. Credits can be saved without lines, but must have data in the General section.
Close will exit this screen without saving changes unless you click Save before.

Next Steps:

The credit can be exported to your financial software using Export Control.

Related Pages:

AP Credit Edit

AP Credits - Batch Details

AP Invoice Enquiry

FAQs:

Process Flow:

Create/ Edit AP Voucher Credit

IN PROGRESS

Overview:

Screen Guide:

Next Steps: