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Overview:

Document Types bring together your Categories and Email Templates into a specified type, to be used in Documents communications.

Screen Guide:

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Click the Type Id field to edit an existing Document Type, and + New Type to create a new one. Note that the intended Category Hierarchy and Email Templates need to be set up prior to creating a new Type.

Create/Edit Types

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  • Type – This is the list from Category Hierarchy. If the type you are after does not appear, you can add it there.
  • Template – Select from the existing Email Templates list .
  • Report Type – You can use the standard ‘Document Register’ report type or a custom type.
  • Default Details – This is the default document body for this document type. Basic html formatting is available.

Next Steps:

Once you have created or edited a Type, it can be used when creating Documents.


FAQs:

Filter by label (Content by label)
showLabelsfalse
showSpacefalse
cqllabel = "placeholderdocuments" and space = "KB"

Process Flow: