Overview:
Most of email notifications our out of Workbench can be configured using Settings. By default all notifications are enabled.
To find all Settings related to email notifications, search for Description like email, and all the relevant settings will be displayed.
Screen Guide:
Each setting for email notifications is self-explanatory, explaining what each one does in the Details column.
Notifications can be:
Enabled globally, and disabled for specific users.
Disabled globally, and enabled for specific users.
Of particular interest are the settings below:
Setting | Note | Tips |
|---|---|---|
[document name] Workflow Email Enabled | These are all enabled by default, and are used if the approval for the specific Document is Workflow. Approvals method is configured in Control Parameters |
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My Approval Required Email | Enabled by default. Will send a list of documents to review/approve. It is the equivalent of My Approvals list.  |
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If unsure of what emails have been sent, you can always check the Emails Status List screen where all emails sent by Workbench STMP server are recorded.
Next Steps:
After making any changes, be sure to clear the Application Cache to ensure the changes take effect.
FAQs:
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Process Flow: