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titleHow to I find an item that has been deleted in Upvise?

Upvise maintains a retention period of 7 days for deleted items from the date of deletion. It is only accessible to system administrators. To access deleted items, please follow the steps listed below:

  1. Navigate to the "My Account" section of the platform

  2. In the left pane, click on "deleted items"

  3. Select an option to view the deleted items

It is important to note that deleted items are retained for a limited period of time and may be permanently removed after the retention period. It is also essential to ensure that appropriate access controls are in place to prevent unauthorized access to deleted items.

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titleHow do I increate increase my file size upload limit?

Upvise confirmed they have introduced a limitation on the web (as at January 2023) in order to be able to scale server performance and ensure that each database has access to a fair share of resources.
There is a setting which allows you to fine-tune the limit per database:

  • In Company Settings / Upload File / Max File Size Upload in MB

  • The Max File Size can be set to 10MB for example.

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