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titleHow do I reset my browser cache?

To clear the cache in a web browser, follow the steps below for the specific browser you are using:

  • Google Chrome:

    1. Click the three dots in the top-right corner of the window.

    2. Select "More tools" from the dropdown menu.

    3. Select "Clear browsing data" from the submenu.

    4. In the "Clear browsing data" window, select the types of data you want to remove.

    5. Use the dropdown menu at the top to choose the time range for which you want to clear the cache.

    6. Click the "Clear data" button.

  • Mozilla Firefox:

    1. Click the three horizontal lines in the top-right corner of the window.

    2. Select "Options" from the dropdown menu.

    3. In the left-hand column, select "Privacy & Security".

    4. Scroll down to the "Cookies and Site Data" section.

    5. Click the "Clear Data" button.

    6. In the "Clear Data" window, select the types of data you want to remove.

    7. Use the dropdown menu at the top to choose the time range for which you want to clear the cache.

    8. Click the "Clear" button.

  • Microsoft Edge:

    1. Click the three dots in the top-right corner of the window.

    2. Select "History" from the dropdown menu.

    3. Select "Clear history" from the submenu.

    4. In the "Clear browsing data" window, select the types of data you want to remove.

    5. Use the dropdown menu at the top to choose the time range for which you want to clear the cache.

    6. Click the "Clear now" button.

  • Apple Safari:

    1. Click the "Safari" menu in the top-left corner of the screen.

    2. Select "Preferences" from the dropdown menu.

    3. In the "Preferences" window, select the "Advanced" tab.

    4. Check the box next to "Show Develop menu in menu bar".

    5. Close the "Preferences" window.

    6. In the top menu bar, click the "Develop" menu.

    7. Select "Empty Caches" from the dropdown menu.

Please note that clearing the cache will remove temporary files and data that are stored in the cache, but it will not delete your browsing history or saved passwords. If you want to delete this type of data as well, you will need to select the appropriate options in your browser's settings or preferences.

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titleHow to I find an item that has been deleted in Upvise?

Upvise maintains a retention period of 7 days for deleted items from the date of deletion. It is only accessible to system administrators. To access deleted items, please follow the steps listed below:

  1. Navigate to the "My Account" section of the platform

  2. In the left pane, click on "deleted items"

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  3. Select an option to view the deleted items

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It is important to note that deleted items are retained for a limited period of time and may be permanently removed after the retention period. It is also essential to ensure that appropriate access controls are in place to prevent unauthorized access to deleted items.